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Refunds and Withdrawals

 
Withdrawing from a program of study is a major decision that can impact many aspects of your life. The University of Niagara Falls Canada has designed its withdrawal process with that in mind, making sure students are well-informed before making any final decisions.  

Your request for a withdrawal from your program must be approved by the Office of the Registrar before it is considered a formal withdrawal.  

Simply completing the withdrawal/refund submission form without receiving approval does not constitute a formal withdrawal, neither does non-attendance of your classes or verbal notice given to your professors. You must complete the entire process outlined below.  

To formally withdraw from your program and receive a refund of unused fees existing on your student account, you must:  

  • Complete this submission form, which serves as your formal written notification in accordance with the Ministry of Colleges and Universities Tuition Fee Operating Procedures
  • Provide all required documents 

If you do not complete the entire process, the Office of the Registrar will consider your request void. You will be responsible for the payment of all fees assessed and you will not have officially withdrawn.    

If you are an international student who is looking to withdraw, we highly recommend you please speak with the International Student Advisor for immigration-related concerns before submitting a request. 

For more information on our withdrawal and refund process, please refer to the Tuition and Refunds Policy  and Course Changes and Withdrawal Policy.  

The deadline to submit a withdrawal and receive a refund is prior to one half of the term’s completion.  

Quebec Certificate of Acceptance (CAQ) is required for students who wish to transfer to the province of Quebec. Failure to provide this CAQ document before the withdrawal deadline will result in the denial of the withdrawal request and no refund will be issued. The CAQ must accompany the Quebec institution’s letter of acceptance. 

A domestic student is entitled to a full refund for a post-secondary course or program, less an administrative fee of $500, if they have not met the admission requirements of the program or if they inform the Office of the Registrar by day six of the term.

A domestic student will be refunded a portion of the tuition fees, less an administrative fee of $500, if the official date of withdrawal falls before one half of the program has been completed or if the program is discontinued or suspended for any reason before the student can complete the program. 

International student

An international student is entitled to a full refund, less a $500 administration fee, if their student visa or study permit is denied by Immigration, Refugees and Citizenship Canada (IRCC), or if they inform the Office of the Registrar by day six of the term, or if

International students will be refunded a portion of the tuition fees, less an administrative fee of $500, if the student withdraws from the course or program before one half of the program has been completed or the program is discontinued or suspended for any reason before the student can complete the program. 

To be eligible for a refund, continuing international students withdrawing from all academic programs must provide the university with a Letter of Acceptance and payment receipt from another institution or their official flight ticket to their home country. Please submit the required documents through the Inquiry form. 

When will my refund request be processed? 
Please allow four to six weeks for the refund to be completed.

When is the last date to withdraw and get my refund?
The last day to withdraw and receive a refund is the day before 50% of the term’s completion. 

Will I get a refund if I defer my program? 
Refunds will not be processed for any deferral requests as payments will be kept on account for the coming term.

How will I receive my refund? 
Refunds will be issued to the original method of payment.

Will I receive a confirmation once my refund has been approved?
Yes, confirmation will be provided once the refund has been processed by our Student Accounts department.